Parent files an application for maintenance and attends an intake interview at the Commissioner's Office.

Parent and child attends conciliation (separate/joint) to help them resolve maintenance issues out-of-court. If there is an agreement at conciliation, a Memorandum of Agreement may be signed.

If conciliation is unsuccessful, parent may file an application with the Tribunal

Parent and children will be referred for mediation. If there is a settlement at mediation, a Memorandum of Agreement may be signed and made into a maintenance order by the Tribunal.

If the parent and children are unable to reach a settlement after mediation, they will be scheduled to appear before a Tribunal hearing. Both parent and children must be present at the hearing.